Updated May 22, 2026

Privacy policy

How Vallen handles buyer accounts, suppliers, quotes, WhatsApp messages, proposals, and audit records.

Data we collect

Vallen collects the data needed to create a buyer account and company, maintain product and supplier records, send quote invitations, receive WhatsApp responses, structure proposals, record buyer selections, and preserve an audit history. Supplier contact data must be entered only when the buyer has a legitimate relationship or consent.

How data is used

We use data to authenticate the buyer, deliver and associate supplier messages with the correct quote, identify missing proposal facts, build comparable views, prevent duplicate processing, protect the service, and provide support. Vallen does not make the final supplier choice.

Service providers

Vallen may use providers for authentication, email, database and file storage, AI processing, observability, and the official WhatsApp Business Platform. Access is limited by buyer company, and retention must follow the configured operational policy and applicable law.